Nowadays your Company can compete with the larger competitors without investing in IT infrastructures and very quickly. From the receipt of the notification, to the final settlement, the extranet system XClaim Port handles online the entire flow of data and documents generated by your Cargo Claims.
Your strongest competitors can rely on large IT resources that handle all types of claims. These software solutions are therefore very generalist, rigid and inefficient, often based on outdated information architectures, without web interface, and with maintenance and upgrade costs that grow from year to year.
In addition, an operational staff shortage can put a strain on companies that need to respond effectively and efficiently.
The Client who uses XClaim Port platform gets more punctuality in the disposal of practices throughout the whole process, optimizes the use of human resources by automating the routine work with the exiting stuff, and can concentrate on the more technical aspects of the profession, focusing on unusual situations.
A fast return of costs incurred for the use of the software is just as straightforward.
The drastic reduction of the compensated amounts, the result of the significant decrease of the settlement time, contributes to achieving even faster a positive roi.
The claims handling software for freight transport is developed in close cooperation with claims specialists, loss adjusters and TPA experts service providers. It is so intuitive and ergonomic that any operator is able to use it immediately. The application provides to risk managers the ability to perform statistical analysis, to identify any weak points of processes, or to seize the insurance market opportunities.
All users, from in-house managers, to survey during inspections, connect to the web application to exchange information about the practice.
Naturally, the Service is also accessible from mobile devices with an Android or iOS operating system.
Is your Company ready to provide the internet platform XClaim Port to its customers?
The web pages of Service, together with your brand and institutional Company colors, will have the graphic layout matching with your website or brochure. In fact, one of the ground rules to bring for customer retention is to maintain a coordinated corporate image in any sort of business communication.
This customization gives the system a unique and unmistakable appearance, with clear advantages also on strengthening your brand.
XClaim Port is scalable to customer requirements from single office deployments to multi-national Companies. Frequently it happens that our customers suggest to our staff improvements to the already good standard operating functions. Since this is a proprietary software, the possibility of implementing new functional modules that best meet your specific needs will be proactively evaluated.
The Service is provided in three languages: Italian, English and Spanish.
Moreover, it is ready to be integrated with another language on your specific demand.
The Service is provided by our Server Farm based in Genoa (Italy), designed and built following quality and technological standards oriented to ensure the infrastructure's best level of security and service.
All the support systems are fully redundant and constantly checked. In case of anomaly, our reaction is immediate, preventing disruptions in service by receiving alerts before problems arise.
Xtranet Data Center is protected by sophisticated physical and logical systems, able to detect and promptly block any intrusion attempts.